Railway Minister Suresh Prabhu has launched the online “clean my coach” service that
allows travellers to get their compartments cleaned by sending an SMS or by using
an app or a designated website.
As per the scheme, for any cleaning requirement in the coach, passengers have to send an SMS on a mobile number 58888. Alternatively, passengers can use the android app or Web page of cleanmycoach for logging the request.Railway Ministry Statement
Following this, a passenger’s request is immediately acknowledged via SMS on his/her mobile phone along with a code. “This empowers the citizen to get an important service on board and is in line with the objectives of the ‘Digital India’ programme.”
Prabhu had announced this scheme in the rail budget for the next fiscal year.
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“Taking forward the momentum on ‘Swachh Rail, Swachh Bharat’, we intend taking a string of measures to improve the cleanliness on stations and trains,” he said, adding a pan-India “clean my coach” scheme will be among such steps.
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