Jio Fiber Broadband Down, Unable to Work From Home, Users Complain

Jio Fiber has suffered outage in many parts of the country due to technical issues.

Many Jio Fiber users have complained about the broadband network being down and the same has been confirmed by Downdetector.com which is an online website tracking tool.

Users have taken to Twitter complaining that they have not been able to access the internet as long as since 3:20 pm IST.

The reason for the outage is still not known.

As per Downdetector.com, the northern part of the country seems to be the most affected while states like Maharashtra, Kolkata and Tamil Nadu have also been facing outages.

It looks like jio fibre is down in entire North India.
It's a working day and this is happening. Jio fix this urgently..@JioCare #JioFiber

— Akshit Jain (@im_akshitjain) June 22, 2020

Many Jio Fiber users have taken to Twitter to vent their frustration as the internet is a key component for many people working from home during the lockdown phase.

Jio Fiber internet services are down due to some technical problems in deep sea fiber cable in Mumbai. Internet services of Jio are down as of now all over India. It may take 4-5 hours to get connected back. Until then take rest 😴@JioCare #jiofiber

— ℍ𝕒𝕛𝕚 𝕎𝕒𝕢𝕒𝕣🦋 حاجی وقار (@DrHajiWaqar) June 22, 2020

Many Jio Fiber users tried reaching Jio’s customer care service but have not been able to get a fix for the problem.

Some of the users on Twitter who seemed to have connected with the customer care are saying they will have to wait another four hours (as of 4:45 pm) for the issue to get fixed.

@JioCare Hi Team Jio, i am trying to contact your support Team but not getting any response and when tried on live chat im again not getting any response se. My internet is down from past 2 hours and since it is Work from home going on i can't work at all

— Ajay Singh (@ajay_singh1992) June 22, 2020

#jio broadband down for last 90 min. Customer care live chat not responding. Call centre not picking up calls after holding for more than 15 min twice. Guys at least update your customers if you have a major outage. @JioCare @reliancejio #jiocare

— Mukesh Makhijani (@mukeshStimulus) June 22, 2020