No bank employee will ever ask for your OTP, especially over the phone. If someone does, it’s a scam – hang up, check the number on Truecaller, and report it using the right channels.

SIM swap fraudsters often pose as network representatives to trick you into sharing personal details. The safest response is to verify directly at an authorized store or to check if the caller has a verified Business caller ID tag, which Truecaller provides to help users identify legitimate businesses. Never share personal information over the phone without confirming the caller’s identity. Truecaller’s verified badge and community comments can also assist in flagging suspicious calls.

Be cautious, as email addresses can be spoofed or altered to look like the legitimate ones. Check for subtle differences (e.g., extra characters, slight misspellings) in the sender’s email address. The safest approach is to avoid clicking on any links and contact your bank directly through official channels to verify. Truecaller can assist in identifying if any contact number provided is flagged as suspicious.

The best course of action is to report the suspicious number through Sanchar Saathi's Chakshu platform. This platform is designed to help you report and track fraudulent activities, ensuring that the relevant authorities can take action. Don’t engage with the scammer – report them right away.

If you receive such a call, hang up immediately and contact the Income Tax Department using their official channels. The Income Tax Department will never ask for immediate payments or sensitive information like PAN and Aadhaar over the phone. Verified contact information for the Income Tax Department can be found in Truecaller’s Government Directory Services section.

Using Truecaller to verify an unknown number is a reliable way to protect yourself from fraud. The app allows you to see if other users have marked the number as spam or left comments warning about it.

If Truecaller shows the number in red with a "Scam" label, it means the number has been reported by other users as fraudulent. It’s best to avoid answering and block the number instead.

Scammers often create a false sense of urgency, like telling you your account will be locked or that you need to act immediately. This tactic is designed to make you panic and give out personal information without thinking. Always pause, verify, and never rush to provide sensitive details.

Caller ID and spam-blocking apps like Truecaller can protect you from a large number of phone-based scams by identifying and blocking known scam numbers before they reach you. This helps you avoid answering potentially harmful calls.

When you receive a suspicious SMS, it’s important to check for signs of a scam like poor grammar, avoid clicking on any links, and use Truecaller to verify the sender. Doing all of these helps protect you from potential scams.