Press Release: Tata Power Honoured By CII

The team won the Theme of “Digitalization” Practices in the Sector of “Services” under “Public Services”.

Press Release:

CII recognizes Tata Power at its 7th National Excellence Practice Competition 2019

The Mumbai Distribution team of Tata Power, India’s largest integrated power company was honoured at the recently held 7th CII National Excellence Practice Competition 2019 event held in Bengaluru. The team won the Theme of “Digitalization” Practices in the Sector of “Services” under the Stream of “Public Services”.

Mr. Manoj Gupta, Head - Customer Relationship Management, Tata Power Distribution (Mumbai) received the award on behalf of the company presented by Mr. Arun Y (Sr. Director, Capgemini) and Mr. K Balasubramani (GM – Manufacturing, Triveni Turbine Ltd.)

While the “Manufacturing” Sector was represented by Streams of Process Industries, Engineering Industries & Infrastructures this year, the streams of IT & ITeS and Public Services represented the “Services” Sector. Each stream presented three awards with a focus on deployment of the successful case studies and methodologies in the areas of Digitalization and Community Projects.

“We are privileged to receive this award and are extremely proud to be recognised by a foremost industry association like CII. Such awards encourage us to provide more and more superior customer service thereby achieving excellence in distribution business.”

Mr. Praveer Sinha, CEO and MD, Tata Power, Speaking on this achievement

The award ceremony showcased some of the best practices implemented by organizations to provide higher business values and deliver superior experience to the beneficiaries. Other top honourees in Services Sector under the Stream of Public Services were Max Healthcare (1st Runner up) and Apollo Hospital (2nd Runner up).

About Tata Power:

Tata Power is India’s largest integrated power company and, together with its subsidiaries & jointly controlled entities, has an installed capacity of 10957 MW. A pioneer in the field, it has a presence across the entire power value chain: Generation of renewable as well as conventional power including hydro and thermal energy; transmission & distribution, trading and coal & freight logistics. With renewable energy assets in solar and wind accounting for 30% of the company's portfolio, Tata Power is a leader in clean energy generation. In line with the company's view on sustainable and clean energy development, Tata Power is steering the transformation of utilities to integrated solutions by looking at new business growth in EV charging & storage, distributed generation & rooftops, microgrids and home automation & smart meters.

It has successful public-private partnerships in generation, transmission & distribution in India namely: ‘Tata Power Delhi Distribution Ltd.’ with Delhi Vidyut Board for distribution in North Delhi; 'Tata Power Ajmer Distribution Ltd.' with Ajmer Vidyut Vitran Nigam Ltd. for distribution in Ajmer; 'Powerlinks Transmission Ltd.' with Power Grid Corporation of India Ltd. for evacuation of Power from Tala hydro plant in Bhutan to Delhi; 'Maithon Power Ltd.' with Damodar Valley Corporation for a 1050 MW Mega Power Project at Jharkhand. Tata Power is serving more than 2.6 million distribution consumers in India and has developed the country’s first 4000 MW Ultra Mega Power Project at Mundra (Gujarat) based on super-critical technology.

With growing international focus, Tata Power's global presence includes strategic investments in Indonesia through a 30% stake in the coal company PT Kaltim Prima Coal (KPC); 26% stake in mines at PT Baramulti Suksessarana Tbk (BSSR); in Singapore through Trust Energy Resources; in South Africa through a joint venture called ‘Cennergi’ to develop projects in sub-Sahara Africa; in Zambia through a 50:50 joint venture with ZESCO for 120 MW Hydro project; in Georgia through AGL which is a joint venture with Clean Energy, Norway & IFC for development of 187 MW hydro project; in Bhutan through a hydro project in partnership with The Royal Government of Bhutan.

With its 103 years track record of technology leadership, project execution excellence, world-class safety processes, customer care and driving green initiatives, Tata Power is poised for multi-fold growth and committed to 'lighting up lives' for generations to come.

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