In a nightmare for over 240 air passengers, an Air India flight from Amristar to New Delhi last week experienced a turbulence that left at least three people with minor injuries and caused a window panel inside the aircraft to break away, according to four airline officials.
Besides Air India, aviation regulator Directorate General of Civil Aviation (DGCA) and Aircraft Accident Investigation Board (AAIB) are probing the incident, which happened on 19 April soon after the flight took off from Amristar, one of the officials said.
The duration of Amristar-Delhi flight is about 35 minutes and on April 19, the AI 462 flight was full with over 240 passengers, another official said.
The officials said the flight experienced turbulence soon after take-off when the altitude was around 15,000 feet due to bad weather.
At least three passengers had minor injuries and were given first aid after landing at the Delhi airport. Later, they took their connecting flights for onward journey, they added.
A window panel inside the plane also came off when the flight experienced turbulence, the officials said.
According to the officials, the turbulence continued for around 10-12 minutes.
An Air India spokesperson said flight AI 462 Dreamliner aircraft, operating Amritsar Delhi sector, faced severe turbulence during climb after take-off due bad weather.
"Three passengers who were injured were given first aid in the aircraft and on arrival into Delhi and went on their connecting flights thereafter," the spokesperson said, adding that the airline is conducting an inquiry into the incident.
A purported 50-second long video clip of happenings inside that flight showed an air hostess trying to fix the window panel that came off and pacifying an elderly woman seated on that particular window seat. The video clip is being circulated on WhatsApp groups and social media platforms.
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