Services Restored in Kolkata Airport Hours After Server Breakdown

The problem started around 5:15 pm following a fault in the LAN system inside the airport.

The glitch in the check-in system at the Kolkata airport was resolved after nine hours of disruption on Monday, 13 May, news agency PTI reported.

"The system, which slowed down and conked off around 5:15pm yesterday (Monday), was up and running by 2.30am," Airport Director Kaushik Bhattacharjee said on Tuesday.

The server system at the Kolkata airport went down on Monday resulting in flight delays and putting a number of essential services in a limbo.

The airlines were left issuing manual tickets, while the FIDS (Flight Information Display System) and cameras got affected.

Over 20 flights were delayed after a fault in Local Area Network (LAN) inside the airport, according to news agency ANI. The issue started around 5:15 pm after which all airlines started issuing boarding pass manually.

Due to technical fault, the Local Area Network at #KolkataAirport is down since 1715hrs. Our teams are working to restore the system. Inconvenience caused to our passengers is highly regretted. @AAI_Official

— Kolkata Airport (@aaikolairport) May 13, 2019

Several passengers tweeted about their plight, with some of them asking the authorities to intervene.

#indigoairlines #Kolkata #Kolkataairport systems down, passengers stranded, all flights delayed :( pic.twitter.com/x5LQXm7MWN

— Srini (@Srinikon) May 13, 2019

Services at Kolkata Airport down ... check-in going on manually..@AAI_Official @MoCA_GoI.

— Concerned Citizen (@Concern98713300) May 13, 2019

Stranded at the @KolkataAirport for the last 1 hour and looks like it will be 1 hour more at least. #Indigo check in counter #PoorService@IndiGo6E

— suhail ghosh (@suhailghosh) May 13, 2019

@airindiain @airindiain waiting at Kolkata airport from last 2 hours at checkin counter, but denying as their belt is not working counter no E, worst experience with you. All luggages are keeping in one trolly and damage the inside things

— Rishav Chanchal (@Jre17Rishav) May 13, 2019

. @narendramodi we are stuck in Kolkata airport with all systems down... manual boarding pass being issued and 1000s of ppl waiting for last 2 hours. Ghar jaana hai modiji 😟please didi ko boliye! #DeshModiKeSaath #ModiBarBar #KolkataAirport @jayantsinha pic.twitter.com/6hGBeS6ePD

— Rolly Sitani (@rollysitani) May 13, 2019