Thomas Cook Airlines apologised to a passenger who said that she was asked to de-board the flight or asked to cover up because she was wearing a crop top. Emily O'Connor took to Twitter to elaborate what happened.
O’ Connor even put out a poll on Twitter seeking opinion on whether her attire was ‘appropriate flying wear or not’.
In a statement to the Washington Post on Wednesday, a spokesperson for the airline said Thomas Cooks's cabin services director spoke with O'Connor personally to offer an apology.
We are sorry that we upset Ms O’Connor. It’s clear we could have handled the situation better. In common with most airlines, we have an appropriate attire policy. This applies equally to men and women of all ages without discrimination. Our crews have the difficult task of implementing that policy and don’t always get it right.Thomas Cook Airline
Connor said that the humiliation intensified when the airline staff made an announcement about the situation and a fellow passenger shouted, “Shut up you pathetic woman and put on a f**king jacket.”
(At The Quint, we question everything. Play an active role in shaping our journalism by becoming a member today.)