Comedienne and actress Mallika Dua on Sunday took to Twitter and Facebook to complain about the misbehaviour of an Uber driver. Dua narrated her entire harrowing experience with a screenshot of the driver’s profile, and calling Uber “the most vile organization to exist”, contacted the cab company directly on Twitter.
This is not the first time the cab hire company has appeared in the the news for all the wrong reasons. Uber has come under fire over safety concerns in the past, particularly regarding the safety of women.
In a series of tweets, Dua asked her followers if somebody had contacts in Uber, and demanded answers. Uber Support got in touch with her via Twitter, and assured her there would be redressal. The driver has allegedly been barred from accessing the Uber app, and the company has promised support in case of further action.
Several users commented on the thread with Uber and Ola horror stories of their own, and also noted that such prompt action by Uber is a result of the ‘blue tick,’ referring to fact that Dua’s is a verified account and she also has more reach than the average Uber/Ola user.
Interestingly, both cab companies took the time to reply to reply to customer complaints, something they are notorious for ignoring.
Do you have cab horror stories of your own? Please let us know in the comments.
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