Consumers Get One More Month To Choose Their TV Channels: TRAI

Consumers using Cable TV/DTH services have time till 31 January 2019 to choose the channels they want to pay for.

TV viewers get more time to pick and choose their channels.

(Photo: iStock)

The Telecom Regulatory Authority of India on Friday, 28 December, gave time till 31 January for consumers to select channels of their choice under the new framework for broadcasting and cable services, and said that all existing packs of subscribers will continue uninterrupted till then.

In March 2017, TRAI had notified the new regulatory framework for broadcasting and cable services and re-notified it on 3 July 2018, prescribing the implementation schedule.

According to the implementation schedule, all service providers were required to complete the preparation for migration to new framework by 28 December 2018 as the new framework will come into force the next day.

In order to facilitate all service providers to migrate their subscribers from old to new framework without causing inconvenience, TRAI, after consultations with broadcasters, DTH operators, and MSOs (multi-system operators), has given them more time to seek options from subscribers for smooth and interruption-free migrations.

"All existing packs/plans/bouquets to the subscribers will continue uninterrupted till January 31, 2019. No service provider to disconnect any signal or feed to any MSO/LCO (local cable operator)/subscriber till January 2019," TRAI said in a statement.

Distribution platform operators (DPOs) will devise their own mechanism to reach out to all the subscribers and seek options from subscribers, it said.

DPOs need to migrate all the subscribers to new framework with effect from 1 February 2019, it said.

In order to have a smooth implementation of the new regulatory framework, TRAI held a series of meetings and consultations with all the stakeholders, including Consumers Advocacy Groups (CAG) during the last 4-6 weeks, the statement said.

It was noted during those discussions that to make the consumers aware about the new framework and the process of seeking fresh choice of TV channels from about 150 million subscribers would require some time and resources of the service providers.

"Subsequently, the Authority (TRAI) also held meetings on December 19 and December 27 with various service providers of the broadcasting and cable services sector. The preparedness for migration of all subscribers from old to new framework was also assessed," TRAI said.

The telecom regulator said the issue of smooth migration from the old to new regulatory framework was specifically discussed and it emerged that, by and large, most stakeholders are ready for implementation of the new regulatory framework.