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Railway Minister Suresh Prabhu has launched the online “clean my coach” service that allows travellers to get their compartments cleaned by sending an SMS or by using an app or a designated website.
Following this, a passenger’s request is immediately acknowledged via SMS on his/her mobile phone along with a code. “This empowers the citizen to get an important service on board and is in line with the objectives of the ‘Digital India’ programme.”
Prabhu had announced this scheme in the rail budget for the next fiscal year.
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“Taking forward the momentum on ‘Swachh Rail, Swachh Bharat’, we intend taking a string of measures to improve the cleanliness on stations and trains,” he said, adding a pan-India “clean my coach” scheme will be among such steps.
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