FB, Instagram, WhatsApp Back to Normal After Media-Download Issue

Users of Facebook and its products Instagram and WhatsApp reported issues related to downloading of images.

Facebook, Instagram and WhatsApp users face outage issues

(Photo: AP)

Hours after users reported a technical issue that hampered the download of images and other media files on Facebook and its products, Instagram and WhatsApp, the California based tech giant in a release said that this problem has been fully resolved.

"Earlier today (3 July), some people and businesses experienced trouble uploading or sending images, videos and other files on our apps and platforms. The issue has since been resolved and we should be back at 100 percent for everyone. We're sorry for any inconvenience," the statement said.

During the Wednesday's technical snag, the chat interface in case of WhatsApp and posts in case of Instagram and Facebook were working properly, however, features such as stories and the transfer and download of media files appeared to be hampered. Some users even reported posts on Instagram not working properly.

This problem was reported across India, Europe, the USA and Africa.

WhatsApp outage map

Instagram outage map

Facebook outage map

Some users on Twitter and other platforms even reported Twitter direct messages not working. However, we at The Quint tried and were able to use Twitter DMs at the time.

Screenshot showing outage on Instagram(Photo: The Quint)

Screenshot showing outage on Facebook Messenger(Photo: The Quint)

Screenshot showing outage on WhatsApp(Photo: The Quint)

Outage Triggers Social Media Panic

People all over reported the outage on Twitter, the only properly functioning socail media platform at the time.