Passengers Stop SpiceJet Flights in Mumbai After 16-Hour Delay

Dhiraj Mishra took to Twitter and said, “No explanation, no specific reasons, no funds?”

SpiceJet 

(Photo Courtesy: Boeing.com/Altered by the Quint)

Chaos erupted at Chhtatrapati Shivaji International Airport in Mumbai on Saturday, 13 July, as a number of passengers stopped SpiceJet flights from taking off.

The tedious delay of the Durgapur-bound SpiceJet flight, which was cancelled after a 16-hour wait on Saturday morning ‘due to technical reasons’ prompted the ire of passengers.

The flight was initially scheduled to take off at 7:50 am on Friday, 12 July, but was cancelled on Saturday morning. Later on the same day, passengers were called in again, however, much to their dismay, the flight was further delayed.

Around 130 Disgruntled Passengers Made to Wait

Dhiraj Mishra, district governor of BJP IT Cell of Thane took to Twitter and said, “No explanation, no specific reasons, no funds?”

An aggrieved passenger, Sudpito Sannigrahi, lashed out against the airline.

Another passenger, Santanu Ghosh, went a step further and urged the Directorate General of Civil Aviation (DGCA) to take immediate action against SpiceJet.

Inconvenience Caused is Deeply Regretted: SpiceJet

The official account of SpiceJet actively replied to the concerns of passengers on Twitter but to no avail as the notifications were sent a bit too late.

In a reply to Ghosh, SpiceJet tweeted:

However, even the airline’s attempt to amend the inconvenience caused by them was met with the passengers’ anger as the notification was not sent timely.

The airline immediately responded and said, “We understand your concern, but since this was a last minute delay, we couldn’t notify you earlier.”