Delhi Govt’s 40 Services That Will Be Delivered to Your Doorstep

People in Delhi will get doorstep delivery of 40 government services, including obtaining a driving license.

(Photo: The Quint)

People in Delhi will get doorstep delivery of 40 government services, including obtaining a marriage certificate, driving license and new water connection, from Monday, an official said.

The Aam Aadmi Party (AAP) Government had proposed doorstep delivery of services earlier this year and had alleged that Lieutenant Governor Anil Baijal was stalling it.

However, a five-judge Constitution Bench had on July 4 laid down broad parameters for governance of the national capital, paving the way for the government to proceed with the scheme.

"Doorstep delivery of services. A revolution in governance. A big blow to corruption. Super convenience for people. Happening for the first time anywhere in the world. Starts from 10th Sept (sic)," Kejriwal had tweeted last month.

Services Under the Doorstep Delivery Scheme

Revenue Department

• Issuance of Caste Certificate
• Issuance of Domicile Certificate
• Issuance of Income Certificate
• Issuance of Delayed Birth Order
• Issuance of Delayed Death Order
• Issuance of Lal Dora Certificate
• Issuance of Land Status Report
• Issuance of Permanent ID Card to the Disabled Person
• Issuance of ROR
• Issuance of Surviving Member Certificate
• Registration of Marriage
• Enrolment as Civil Defence Volunteer

Social Welfare Department

• Delhi Family Benefut Scheme
• Handicap Pension Scheme
• Grievance of Old Age Pension Scheme

Transport Department

• Duplicate RC Certificate
• Change of Address in RC
• Transfer of Ownership
• Hypothecation Addition
• Hypothecation Termination
• Issuance of NOC
• Learner's License
• Permanent Driving License
• Renewal of Driving License
• Duplicate Driving License
• Change of Address in Driving License

Delhi Jal Board

• New Water/Sewer Connection
• Mutation
• Re-Opening (After Rebuilding of House)
• Disconnection
• Food and Supplies Dept
• Issuance of Priority Household Card
• Updation of Member Details in the AAY/Priority Houseold Card

Labour Department

• Approval of Installation of Passanger Lift, Lift Shaft & Machine Room
• Delhi Shops & Establishment Act, 1954

Department for the Welfare of SC/ST/OBC/Minorities

• Financial Assistance for Purchase of Stationery to SC/ST/OBC/Minority Category
• Reimbursment of Tuition Fees for Students Belonging to SC/ST/OBC/Minority Category
• Scholarship/Merit Scholarship to SC/ST/OBC/Minority Students for the School (Class I to XII) and for OBC (Class VI to XII)

No Citizen to Stand in Queue

According to the plan, the Delhi government will provide 40 services such as caste certificate, driving licence, at the doorstep of people in the first phase. The services will be provided for an extra fee of Rs 50.

The government has claimed that no citizen of Delhi would have to stand in queues for the services listed under the scheme.

In July, the government had approved Administrative Reforms proposal to give the work to a company, which will be an intermediary agency, to execute the project in the national capital.

According to the plan, Mobile Sahayaks (facilitators) will be hired through the agency that would set up call centres.

Various certificates such as caste, new water connection, income, driving licence, ration card, domicile, marriage registration, duplicate RC and change of address in RC, among others, will be covered under the scheme.

If a person wants to apply for driving licence, he or she would have to call a designated call centre and give the details. Thereafter, the agency would assign a Mobile Sahayak, who will visit the applicant's residence and get the required details and documents.

The applicant will have to visit the Motor Licensing Office (MLO) once for a driving test.

In November last year, Deputy Chief Minister Manish Sisodia had said Mobile Sahayak would be equipped with all necessary equipment such as biometric devices and a camera, adding that for doorstep delivery of services, the applicant would be charged a nominal fee.

(With inputs from PTI)