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On 31 August, a seven-year-old was brought to Fortis Memorial Institute in Gurgaon for treatment. The child was suffering Dengue Shock Syndrome, a syndrome caused by the same virus that causes dengue. It affects children under the age of 10 and is marked by bleeding, shock and abdominal pain.
The child left the hospital LAMA (Leave Against Medical Advice) after being on constant ventilator support until 14 September. The parents were asked to arrange for a private ambulance since she was leaving against medical advice. She died soon after. The family footed a bill of Rs 15 lakh for the treatment. The case came to light when a friend of the family tweeted about the exorbitant cost.
The tweets mentioned that the hospital switched to a treatment which was seven times more expensive than the initial treatment.
The Haryana government, on Tuesday, 21 November, ordered a probe into the allegations against the hospital, soon after the state was asked by the Union Health Ministry to urgently look into the case. Haryana Health Minister Anil Vij said in Chandigarh that a senior state officer would investigate the matter.
Earlier on Tuesday, the Health Ministry asked the Haryana government to take "exemplary" action against Fortis if "overcharging, negligence or malfeasance" was established in the case of the dengue patient.
Health Secretary Preeti Sudan asked for an action taken report within two weeks, in a letter to the Principal Secretary of Haryana's Health Department.
"l request you to urgently initiate an enquiry into the whole incident," she said in the letter.
The family claims they were charged Rs 200 for a sugar strip that is available for Rs 13 in the market. The family further said that the child was given 500 injections in 15 days.
Speaking to Zee News, Jayant Singh, father of the seven-year-old said:
According to the father as reported in Hindustan Times, the doctors proposed a full-body plasma transplant (a procedure to remove, treat and return blood plasma), despite the brain damage.
The father says that even as little Adya was discharged, they were called back to pay for the gown she was wearing since she couldn’t fit into the clothes she was brought in.
Responding to the allegations, Fortis issued a formal statement. When Fit reached out to them, they insisted on their statement being reproduced in full.
Regretting the death of the child, the hospital said:
The child’s condition continued to deteriorate, the statement claims, and they kept the family informed of implication at each stage.
In terms of the costs involved, the hospital says that a 20-page document was provided to the family.
The hospital emphasised that all protocols required in the treatment of an ICU (Intensive Care Unit) patient were followed.
Indian Medical Association, the voluntary representative body of doctors across the country, defended Fortis Gurugram for billing the exorbitant amount. Speaking to India Today, Dr Agarwal, the President of the IMA opined that a controversy was being whipped up for the wrong reasons, as the cost of treatment in such severe cases is bound to be high.
He also added that the only way to find out if Fortis had indeed fleeced the patient was to approach AIIMS to see how much they would have charged for a similar treatment.
Meanwhile, a senior doctor at a private hospital in New Delhi who wished not to be named, had this to say about the situation:
He further added that in case of ICU, the usage of gloves is very high - often going over 50 pairs of gloves every day on average. The daily rent of the ICU also averages between 1 lakh to 1.2 lakh for most private hospitals.
Union Health Minister JP Nadda also tweeted, in response to the initial tweet thread which brought the issue to public attention, that “necessary action” would be taken.
(With inputs from PTI.)
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Published: 20 Nov 2017,08:52 PM IST